Knowledge base  /  From the ExpiWell team

How can we help?

Guides for every step of your study — from your first project to your final data export.

97 guides across 28 categories · Updated by the ExpiWell team
Help CenterSet upGetting Started

Free Basic version

Set up · Getting Started
Updated July 19, 2026

Every ExpiWell account starts on the Free Basic plan — free forever, no credit card required. It enables event-contingent Experience Sampling Method (ESM) and Ecological Momentary Assessment (EMA) research with no restrictions on scale, and creating an account takes about a minute.

What Free Basic includes

  • Unlimited participants, responses, and projects
  • Unlimited mobile surveys, with event-contingent ESM and EMA
  • 12 question types, with randomization, grouping, and skip logic
  • Rich text capability
  • In-app digital payments (20% transaction fee)
  • Free native iOS and Android apps for participants, in seven languages
  • Participants automatically link across surveys and projects
  • Anonymous tracking of participants' response rates and engagement
  • Data export via CSV, TSV, or XML

Creating your free account

  1. Click Create an account anywhere on expiwell.com — the site routes you to the sign-up page of the correct regional deployment for your location (US or EU), so your data lives in the right region from day one.
  2. Set up your first project and build a survey with the no-code builder.
  3. Invite participants — they join through the free ExpiWell app.
The ExpiWell projects dashboard for a new account, showing the empty state with a Create Project button, status and sort filters, and a New Folder option
Video demo — Creating your free account and first project (coming soon)

When you need more

Scheduled notifications, adaptive time zones, multimedia collection, event-triggering, and wearable integrations live on the paid plans (Plus, Premium, and Sensor+ — each with a free 7-day trial). See Try a free EMA & ESM subscription or the subscription page for the full comparison. Graduate-student, short-term, and academic-department pricing are available.

Troubleshooting

If you're unsure which plan fits your protocol, contact sales@expiwell.com — the team matches plans to study designs daily.

Was this helpful?
Start today

Talk to a human on the ExpiWell team.

Still stuck? Our team of researchers answers technical and study-design questions alike.